Some essential government services, ranging from piped water to electricity, are the cornerstone of proper living. The ease with which people access services affects their quality of life. Election campaigns usually revolve around promises to give the people easy access to services. People often vote a particular party into government primarily because people hope that the party is more poised than others to provide a set of desired services. This bulletin looks closely at household services, which include piped water and electricity and considers how easily Basotho access services from the government.